Telecaller Franchise Acquisition / Telesales
Job Title: Telecaller – Franchise Acquisition
Department: Sales & Business Development
Employment Type: Full time
Experience: 0–3 years
Location: Nirman Vihar, Delhi
Salary: No bar for the deserving candidate
Reports To: Franchise Sales Manager / Business Development Manager
About the Role
We are looking for an energetic, confident, and target-oriented Telecaller – Franchise Acquisition to support the expansion of our franchise network.
The successful candidate will connect with prospective franchise partners, understand their business interests and investment capacity, explain the franchise opportunity, qualify leads, manage follow-ups, and schedule meetings with the Franchise Sales or Business Development team.
This role is suitable for freshers and professionals with experience in telecalling, telesales, real estate, business development, education sales, financial products, or franchise acquisition. The position combines lead generation, consultative communication, CRM management,
and appointment setting—core activities commonly associated with telecalling and franchise-sales roles.
Key Responsibilities
- Make outbound calls to prospective franchise investors, entrepreneurs, business owners, and assigned leads.
- Introduce the company, brand proposition, franchise model, products or services, and expansion opportunity.
- Understand the prospect’s location preference, business interests, investment budget, experience, and expected timeline.
- Qualify prospects based on predefined criteria such as investment capacity, preferred territory, business background, and readiness to proceed.
- Explain approved information regarding franchise fees, setup requirements, support services, infrastructure, onboarding process, and next steps.
- Handle basic queries and objections professionally, escalating commercial, legal, financial, or operational questions to the relevant team.
- Conduct systematic follow-ups through calls
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