Company Description
EXL Neo is a leading IT consulting and staffing firm that delivers innovative technology solutions and connects enterprises in India, the USA, Canada, and Costa Rica with highly skilled IT professionals. The organization focuses on strategic IT planning, technology implementation, cybersecurity, and digital transformation to help clients modernize their infrastructure and adopt emerging technologies. EXL Neo also provides adaptable staffing models, including temporary staffing, permanent placement, contract-to-hire, and executive search to ensure the right talent fits each client’s needs. Candidates joining EXL Neo can expect to work with diverse clients, cutting-edge technologies, and teams that prioritize growth, efficiency, and long-term partnerships.

Role Description
The Engineer Lead – Site Reliability Engineering (SRE) will provide technical and thought leadership to ensure the reliability, resiliency, scalability, and observability of mission‑critical platforms supporting Banking Solutions, Payments, and Capital Markets.





This role blends advanced SRE practices, resiliency and chaos engineering, and service health governance with people and technical leadership. The Engineer Lead will define reliability standards, mentor teams, and partner closely with Engineering, DevOps, Security, and Product stakeholders to embed reliability as a core product feature.

What You Will Be Doing

SRE Leadership & Strategy

Act as the technical lead and reliability champion, driving SRE best practices across multiple teams and platforms.

Define and evangelize reliability standards, principles, and operational excellence frameworks.

Guide teams in balancing feature velocity with system reliability using error budgets and SLO-driven decision-making.

Mentor and coach engineers in SRE, observability, incident management, and automation.

Service Health, SLI/SLO & Observability

Define, implement, and govern Service Level Indicators (SLIs), Service Level Objec

📌 Site Reliability Engineering (Pune City)
🏢 Exl Neo
📍 Pune City