Key Responsibilities:
- Manage a set of assigned co-operative banks and RRBs to achieve business objectives
- Analyze account performance data to identify areas of improvement and develop strategies to enhance business numbers
- Monitor quality parameters and implement initiatives to enhance bank performance
- Resolve queries and issues related to operations, production, and certification
2. Project Management:
- Provide on-boarding assistance to banks for various NPCI products and services (UPI/IMPS/NFS)
- Ensure timely resolution of issues and concerns related to assigned banks
- Collaborate with internal and external teams to drive project deliverables
3. Stakeholder Management:
- Ensure compliance with regulatory requirements, audit standards, and NPCI policies
- Manage documentation and maintain adherence to organizational policies and procedure
KPI:
- Positive communication and project management skills
- Stakeholder management skills with ability to build strong relationships
- Willingness to work towards automation of identified processes to drive efficiency
- AI Tool utilization experience
📌 Senior Associate (Mumbai)
🏢 National Payments Corporation Of India (NPCI)
📍 Mumbai
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