Job Requirements
Role/Job Title:
Territory Manager – Personal Loan (DSA)

Function/Department:
Retail Banking

Job Purpose:
The Territory Manager – Personal Loan (DSA)
is responsible for sourcing and managing Direct Selling Agent (DSA) channels across multiple locations to drive personal loan business. This pan-India role focuses on acquiring quality business, minimizing delinquencies, and delivering high standards of customer service. The Territory Manager plays a strategic role in identifying market trends, developing new channels, and contributing to operational efficiency and customer satisfaction within the Retail Banking division.

Roles & Responsibilities:
- Source and manage DSA channels to acquire personal loan business from the market.
- Ensure portfolio quality by minimizing delinquencies and application rejections.




- Maintain deep knowledge of retail asset products, operational processes, and current market trends.
- Identify changing market dynamics and develop new channels to expand business reach.
- Deliver high-quality customer service through productive channel management.
- Recommend improvements to processes and policies across the Retail Banking business to enhance operational efficiency and customer experience.
- Collaborate with internal teams to ensure alignment with business goals and service standards.

Education Qualification:
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.

Experience:
2 to 5 years of experience in Sales.

📌 Territory Manager-Personal Loan (Raipur)
🏢 IDFC FIRST Bank
📍 Raipur