About the Role
We're a design agency working almost exclusively with clients in Banking,
Financial Services & Insurance (BFSI) banks, insurers, NBFCs, and
ntechs. We're looking for a Mid-Level UX Designer who can design for high-
stakes, high-compliance journeys (loan applications, insurance claims, credit
onboarding, KYC). someone who's comfortable juggling multiple clients, tight
timelines, and shifting priorities without losing quality.
What You'll Do
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Own UX design for BFSI client engagements journeys like account opening,
loan/credit applications, policy purchase, claims, and renewals often running
2+ projects concurrently
Quickly get up to speed on unfamiliar nancial products and regulatory contexts
(e.g. IRDAI, RBI, SEBI guidelines depending on the client) well enough to design
credibly within them
Lead or support client requirement-gathering workshops, translating
stakeholder input and compliance constraints into transparent problem statements
and design direction

Design user ows, wireframes, prototypes, and high-delity UI for journeys that
are often long,



form-heavy, and trust-sensitive
Write UX copy that simplies nancial and legal jargon for end users without
compromising mandatory disclosures partnering with legal/compliance
reviewers where copy is locked
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Present and defend design decisions directly to client stakeholders, including
pushing back diplomatically when a request conicts with usability or
compliance
Navigate the reality that some UI elements, elds, and copy are non-negotiable
(regulatory or underwriting requirements) and design well within those
constraints rather than around them

Adapt to each client's existing design system and brand guidelines rather than
working from one internal system
Collaborate with account/project managers to ag scope creep, compliance
review delays, or unclear requirements before they become timeline risk
Hand o clean, well-documented designs so client-side or agency engineering
teams can implement without back-

📌 UX Designer (Mumbai)
🏢 Idealake Information Technologies
📍 Mumbai