Senior Executive

2-5 Years

1

Ahmedabad, 380001

Job Description
Job Overview

The Senior Executive – Dialysis Operations is responsible for managing daily unit operations, staff schedules, inventory supply chains, quality compliance (NABH/JCI), and patient billing to ensure seamless, compliant, and patient-centered clinical care.
Key Responsibilities
1. Facility & Operational Management
- Daily Operations: Oversee day-to-day administrative functions of the dialysis unit, ensuring timely patient intake, shift scheduling, and machine turnarounds.
- Machine Maintenance: Coordinate preventive maintenance, calibration, and emergency repairs for dialysis equipment and the Reverse Osmosis (RO) water plant.
- Inventory Control: Monitor and manage consumables (dialyzers, blood tubing sets, catheters, fluids) to maintain optimal stock levels without stock-outs.
2. Quality, Audit & Compliance
- Quality Standards: Enforce strict adherence to infection control protocols, unit hygiene, dialyzer reprocessing guidelines, and biomedical waste disposal.
- Accreditation:



Maintain all necessary logs, documentation, and audits required for NABH/JCI accreditation and government statutory regulations.
- Incident Tracking: Log and escalate operational bottlenecks, clinical complications, or technical errors to the Chief Nephrologist and Medical Superintendent.
3. Patient Care Coordination & Billing
- Patient Satisfaction: Act as the primary administrative point of contact for patient queries, complaints, and service feedback.
- Revenue & Billing: Oversee daily patient billing, cash handling, insurance approvals (TPA), and government scheme claims.
- Reporting & MIS: Generate weekly/monthly operational reports covering machine utilization, patient volume, infection rates, revenue metrics, and attrition rates.
Key Performance Indicators (KPIs)
- Unit Utilization Rate: Target machine occupancy per shift.
- Stock Turnaround & Zero Stock-outs: Zero treatment delays due to missing consumables

📌 Senior Executive – Dialysis Operations (Ahmedabad)
🏢 Vitality Healthcare
📍 Ahmedabad