Job Title: Academic Counsellor
Location: Mumbai
Working Days: 6 (Monday – Saturday)
About upGrad
Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide.
About the Role
As an Academic Counsellor, you will be responsible for engaging with prospective learners, understanding their career aspirations, and helping them choose the most suitable upGrad program. You will manage inbound and outbound sales conversations, nurture leads, overcome objections, and drive enrollments while delivering an exceptional customer experience.
Why Join upGrad Offline Learning Centres?
1.
Performance Incentives - Attractive monthly incentives with high earning potential based on performance.
2. Career Growth- Quick-track career progression with opportunities for internal promotions and cross-functional movement within upGrad.
3. Continuous Learning- Free access to upGrad programs for employees and exclusive discounts for family members.
4. Health & Wellbeing- Comprehensive medical insurance and access to 24×7 mental health support.
5. Employee Referral Rewards- Attractive referral bonuses for successful employee referrals.
Key Responsibilities
• Connect with prospective learners through inbound and outbound calls. • Understand learner requirements and recommend suitable upGrad programs.
• Drive daily, weekly, and monthly sales targets by converting leads into enrollments.
• Handle the complete sales cycle from lead qualification to enrollment.
• Follow up consistently with prospects to maximize con
📌 Academic Counsellor (Mumbai)
🏢 upGrad
📍 Mumbai