Job Title: Licensing Operations & Financial Resolution Specialist
Location: Pune, India
Permanent - Full time
About Us
Cyncly is a global technology powerhouse with 2,400 employees and 70,000 customers across 100 countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect qualified designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisition s,
backed by leading growth private equity firms specializing in technology.
About the role
The Licensing Operations, & Financial Resolution Specialist is responsible for ensuring customers receive the products, services, licences, support rights, and benefits they have purchased accurately, efficiently, and with minimal effort. The role also acts as the steward of customer, billing, licensing, entitlement, and operational data, ensuring information remains accurate, consistent, secure, and aligned across all business systems.
Working closely with Sales, Finance, Operations, Technical Support, IT, and Business Intelligence teams, this role provides end-to-end ownership of entitlement, billing, and data-related activities, ensuring a high-quality customer experience while maintaining strong governance, compliance, and operational controls.
Key Position Responsibilities Include:
Entitlement Management
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📌 Licensing Operations (Pune)
🏢 Cyncly
📍 Pune