Job Details
- Location: Gandhinagar
- Experience: 3 - 5 Years
- Number of Position: 1
- Graduation: Any IT Savvy graduate
- CTC: As per Industry Standards
Responsibilities
- Responsible for Quality Checking and Delivery of Products.
- Able to communicate with Clients and Project Managers for Product Related Issues.
- Review and Conduct quality checks of deliverables to both internal users.
- Describe, Summarize, and Document how the work was performed and the final results of the same.
- Troubleshoot and resolve issues and problems escalated by clients or internal associates for products/applications of Knovos.
- Analyze, Diagnose, and correct complex escalated system-related problems as per business needs.
- Act as a liaison between various groups including Client Services, Project Management, Business Application Development, Testing, DBA, and ITS for complex client/business requirements.
- Escalate problems to the appropriate team(s)/individual(s), coordinate,



and follow up with technical teams in order to achieve resolution in a timely manner to ensure and enrich the client experience.
- Provide the highest level of quality services to internal and external clients.
- Perform continuous UAT, analyze the user experience, generate requirements, and troubleshoot and provide solutions for various business applications of Knovos.
- Meet the deadlines and perform activities in a time-critical, highly confidential process.
- Adhere to highest degree of professional standards and strict client confidentiality.
- Attend professional development and training seminars on a regular basis.
- Develop a high degree expertise in techno-functional knowledge on the intricacies of different back-end systems, products and tools that support various business applications of Knovos.
- Assist in the review and quality control of technical documentation, detailed system documentation, and procedures for current updates and changes.
- Participate in release upgrades and testing for various

📌 Technical Expert Analyst (Gandhinagar)
🏢 knovos india
📍 Gandhinagar