Your Role

We are seeking a talented and driven Customer Support Voice expert to join our team. Responsible for service delivery of the areas assigned.

In this role you will play a key role in:
- Responsible for service delivery of the areas assigned.
- Meeting the service level and maintaining the accuracy of the database.
- Basic Knowledge of Computers, Oracle and Sales force.
- Should be able to work in Citrix based environment.
- Knowledge of customer service, helpdesk and order fulfillment.
- Handling inbound and outbound calls professionally

Your Profile
- Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process
- Good communication (written and verbal) and comprehension skills in English
- Willing to work in night shifts 24/7 environment
- Qualification: BA or B. Com Graduate (with All year mark sheets)




- Language Expert: - English
- Required Experience 2-4 Years
- Shift timings - 24*7*365 Workplace
- Job Location – Noida

WHAT YOU'LL LOVE ABOUT WORKING HERE
- You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
- You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.

📌 International Voice Process Executive (Noida)
🏢 Capgemini
📍 Noida