We are looking for a high-performing
Cluster Head – Home Loan Sales
to drive home loan disbursements and market share across the assigned cluster. You will manage Internal Home Loan Executives and Loan Relationship Managers, optimize lead conversions, and partner with Credit, Ops, and Product teams to ensure fast loan turnarounds and superior customer experience.
Key Responsibilities
- Drive Business Growth:
Own and achieve monthly/quarterly home loan sales targets and revenue goals.
- Lead Sales Teams:
Mentor, manage, and scale high-performing teams of Home Loan Executives and Relationship Managers.
- Funnel & CRM Management:
Monitor lead allocation,
pipeline conversions, and daily productivity using CRM tools.
- Operations & Compliance:
Collaborate with Credit and Underwriting to minimize turnaround times (TAT) and maintain full process/regulatory compliance.
- Customer Delight:
Resolve complex escalations and ensure a seamless end-to-end loan journey.
Key Requirements
- Education:
Bachelor’s degree required; MBA or Finance degree preferred.
- Experience:
8–12 years in Home Loans / Mortgages across Banks, NBFCs, or PropTech, with 4+ years leading multi-functional sales teams.
- Skills:
Deep mortgage product knowledge, CRM proficiency, robust analytics, team management, and stakeholder leadership.