Work Mode: On-site in Nashik during training, transitioning to remote post-training.
About SimuPhish
SimuPhish is an AI-driven Human Risk Management and Phishing Simulation platform built to help organizations strengthen their human firewall through realistic simulations, gamified awareness, and data-driven insights. We empower employees to become the strongest defense against cyber threats.
Role Overview
We are looking for a highly technical, client-facing skilled who can serve as the bridge between our customers, leadership team, and engineering.
This role is much more than pre-sales or solution architecture. You will represent the company in technical discussions, communicate with enterprise clients, handle critical customer conversations, prepare technical proposals, respond to RFPs, and ensure customer expectations are managed professionally without overcommitting. You will work directly with the Founder and VP of Engineering and become one of the primary technical representatives of the organization.
If you enjoy solving business problems through technology while building strong customer relationships, this role is for you.
Key Responsibilities
Client Engagement
- Represent the company during enterprise customer meetings.
- Lead technical discovery sessions and solution discussions.
- Understand customer pain points and recommend appropriate solutions.
- Build long-term relationships with enterprise customers.
- Handle technical escalations with professionalism and confidence.
- Act as the technical spokesperson for the organization whenever required.
Solution Consulting
- Understand customer infrastructure and security requirements.
- Design high-level technical solutions.
- Explain complex technical concepts in a simple and business-friendly manner.
- Collaborate with Engineering to validate solution feasibility.
- Assist customers during solution evaluation and implementation planning.
Technical Documentation
- Own and prepare documentation in