Role- Platform Tools Engineer- Jira Admin

Desired experience Range- 6-12 Years

Location - Mumbai

Skill Required -
- Proven experience administering Atlassian suites (Jira, Confluence, Jira Product Discovery, Service Management) in a large enterprise environment.
- Strong experience configuring, customizing, automating, and integrating SDLC tools.
- Experience driving AI adoption, automation, and productivity improvements in engineering workflows.
- Strong understanding of DevOps principles and Agile practices.
- Data-driven mindset with focus on measurable outcomes (KPIs, dashboards).
- Experience in Jira setup (company-managed and team-managed projects), including configuration and integrations.
- Strong stakeholder management and cross-functional collaboration skills.
- Ability to quickly adapt to new tools and technologies.
- Ability to operate in a fast-paced setting and manage multiple priorities.
- Mindset focused on continuous improvement and innovation.
- Hands-on expertise with Atlassian suite (Jira, Confluence, Jira Product Discovery, Service Management)



including setup, administration, and governance.

Key Responsibilities -

SDLC Platform Ownership & Standardization
- Own and evolve SDLC tooling as a platform across the organization.
- Define standardized workflows, templates, and best practices across engineering teams.
- Manage tooling roadmap based on business and engineering priorities.
- Treat SDLC tooling as a product, managing backlog, roadmap, and continuous value delivery.

AI-Driven Efficiency & Automation
- Drive adoption of AI capabilities across SDLC tools
- Identify and implement automation opportunities to reduce manual effort.
- Establish governance and guardrails for AI usage (compliance, data privacy).

Transformation Enablement
- Enable DevOps and SDLC transformation by aligning tools, processes, and ways of working across teams.
- Collaborate with transformation, engineering, and project management teams to understand requireme

📌 Platform Tools Engineer- Jira Admin (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai