The Consultant Engineer is responsible for ensuring the reliability, scalability, and performance of critical applications and systems. SREs work at the intersection of development and operations, applying software engineering practices to infrastructure and operations problems. The role requires a deep understanding of system administration, programming, automation, cloud infrastructure, cloud native applications and a solid focus on operational excellence.
Major Responsibilities and Accountabilities
- Manage Ping Federate platform Entra External ID platform
- Implement solutions for authentication using Ping, Entra B2C, Entra External ID, and custom HealthTrust authorization solutions
- Lead efforts to configure federation SSO with external customers
- Lead design and implementation of Entra External ID and assist in migrating Ping configurations to Entra External ID
- Managing third party platforms
- Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, Ansible, Dynatrace to automate deployment and management of infrastructure.
- Build and manage CI/CD pipelines to ensure efficient and reliable application deployments.
- Improve infrastructure provisioning and configuration through automation, minimizing manual interventions and reducing human error.
- Monitor the health, performance, and reliability of production systems and applications.
- Design, implement, and maintain automated monitoring solutions, using tools such as Datadog
- Define and monitor service level objectives (SLOs), service level indicators (SLIs), and error budgets to ensure system reliability and availability meet customer expectations.
- Implement effective alerting systems to identify and address potential issues before they impact users.
- Lead root cause analysis (RCA) and post-mortem investigations after incidents to identify improvements and avoid recurrence.
- Respond to production incidents, diagnose root causes, and implement corrective actions.