JOB SUMMARY
- The Review Analyst is the first line of quality control and operational support in the Invoice360 itemisation workflow
- This entry-level role is responsible for reviewing purchase invoices that have been pre-processed through Optical Character Recognition (OCR)
- The analyst validates key line-item data - UPC codes, item descriptions, quantities, and costs - and ensures that any substandard scans are flagged and returned to the store operator for rescanning
- This role is ideal for detail-oriented candidates who are comfortable working in a queue-based, target-driven environment
KEY RESPONSIBILITIES
- Review OCR-processed purchase invoices for accuracy across all itemised line data
- Validate UPC codes, item descriptions, quantities, and unit costs against OCR output
- Identify and flag blurred, partially scanned, or low-resolution invoice images
- Send re-scan alert notifications to store operators for substandard invoice submissions
- Escalate invoices with missing, unresolvable, or ambiguous UPCs to Invoice Specialists
- Maintain daily processing volume targets as assigned by the POD Supervisor
- Adhere to queue discipline and first-in-first-out (FIFO) processing standards
- Log and document all flagged or escalated invoices with appropriate reason codes
REQUIRED SKILLS & TOOLS
- Data entry accuracy, attention to detail, quality checking
- Basic understanding of retail/convenience store product categories
- Invoice360 dashboard, OCR review interface, internal ticketing system
- High accuracy under repetitive tasks, time management, reliability
- Explicit written communication for customer-facing re-scan alerts
QUALIFICATIONS & EXPERIENCE
- Graduate in any discipline (Commerce, Arts, Science) - freshers welcome
- 0-2 years of experience in data entry, back-office operations, or BPO environments
- Typing speed of at least 35 WPM with high accuracy preferred
- Basic proficiency in MS Excel and computer operations
- Familiarity with retail product cate