Role & responsibilities

Lead Generation
- Generate leads through calls, digital platforms, references, walk-ins, and other sources.
- Follow up with new and existing leads regularly.
- Maintain an updated lead database.
- Customer Interaction
- Understand customers' requirements, budget, preferred location, and flat configuration.
- Explain project features, floor plans, amenities, pricing, payment plans, and offers.
- Build robust relationships with prospective buyers.
- Site Visits
- Arrange and coordinate property/site visits.
- Explain the project and available units during the visit.
- Address customer queries and support them throughout the decision-making process.
- Sales Conversion
- Convert enquiries and leads into site visits and bookings.
- Negotiate within approved company guidelines.
- Achieve monthly and quarterly sales targets.
- Follow up with customers until booking confirmation.
- Customer Follow-up
- Maintain regular follow-up with prospective customers.
- Keep customers informed about availability, pricing, offers, construction progress,



and possession schedules.
- Ensure timely responses to customer queries.
- Documentation & Coordination
- Assist customers with booking forms and required documents.
- Coordinate with the CRM, accounts, legal, and documentation teams.
- Follow up on payments and documentation as required.
- CRM & Reporting
- Update customer information and lead status in the CRM.
- Maintain records of calls, meetings, site visits, and bookings.
- Submit daily/weekly sales reports to the Sales Team Lead or Sales Manager.
- Market & Competitor Analysis
- Monitor competitor projects, pricing, offers, and market trends.
- Provide feedback on customer preferences and market conditions.
- Post-Sales Support
- Maintain a good relationship with customers after booking.
- Coordinate with the CRM/customer-service team to resolve customer concerns.
- Encourage customer referrals and support client retention.

Preferred candidate profile

E

📌 Walk-in || Sales Team Lead (Chennai)
🏢 SRI Kishore Homes
📍 Chennai