The Secondary Logistics is tasked with orchestrating the end-to-end secondary logistics processes, focusing on the strategic planning, coordination, and execution of cement product deliveries.
This role is pivotal in ensuring that the distribution of products from manufacturing plants to customers is conducted efficiently, cost-effectively, and within the highest standards of customer service.
Key Responsibilities of Role
Logistics Planning: - Forecast demand and plan logistics capacity, accordingly, including fleet size, warehouse space, and staffing levels, to handle peak periods and growth projections.
- Execute a comprehensive logistics strategy that ensures timely and cost-effective delivery of cement products.
- Approve delivery orders based on truck availability and create shipments to manage inventory effectively.
Coordination for Efficient Operations: - Coordinate with the Regional Sales Manager (RSM)/ Area Sales Managers (ASMs) to ensure timely dispatches of orders.
- Collaborate with packing plant personnel and security teams to ensure smooth placement and movement of trucks, avoiding bottlenecks and delays.
- Work closely with road coordinators and Plant Logistics Heads to facilitate faster order execution and resolve any logistical challenges that arise.
Reporting and Communication: - Track and maintain logistics KPIs such as Order Execution Time (OET), Turnaround Time (TAT), and On-Time Delivery (OTD) to measure and report on operational efficiency.
- Prepare and submit shift-wise Management Information System (MIS) reports detailing logistics performance to the Secondary Logistics Head.
- Ensure effective communication during shift handover/takeover, including proper allocation of tasks and resources.
Customer Service and Satisfaction: - Liaise with customers/dealers to provide updates on order status and address any delivery-related inquiries or concerns.
- Enhance customer satisfaction by ensuring the protected and punctual delivery
📌 SECONDARY LOGISTICS (Noida)
🏢 Adani Group
📍 Noida
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