Accounts payable
- Having solid knowledge on invoices validation and payments
- Resolve invoice exceptions (with prompt follow-up) with procurement, business stakeholders, the receiving department, and other applicable teams; take action to reduce aging.
- Solving the queries of the client and providing all the relevant data that they have asked for.
- Receiving will include end to end checking for approvals, timely payments, capturing discounts, etc in the P2P domain
- Liaise with the respective stakeholders in resolving process related queries
- Follow up on open and aged tickets for resolutions. Proactively escalate issues to supervisors for awareness and support
- Resolve invoice exceptions (with prompt follow-up) with procurement, business stakeholders, the receiving department, and other applicable teams; take action to reduce aging.
- Handling queries related to Goods Received mismatch, Quantity received mismatch, Price Discrepancy etc
- Receive and enter manual tickets, Review interfaced tickets, Resolve manual and interfaced ticketing errors, Escalate complex ticketing errors
- Resolve manual and interfaced ticketing errors and highlight the same to the Team Leads for his immediate attention
- Check whether Physical receipts recorded via manual and automated ticket
- Prepare various reports /Dashboard as per process and client s needs
- Handle escalation and be the first point of contact for any issues