We are seeking passionate and results-driven Counsellors to join our PW Defence Segment. The ideal candidate will be responsible for guiding and counselling students and parents about our courses. The role involves understanding learners' aspirations, suggesting suitable academic programs, and helping them make informed decisions.
Responsibilities
- Counsel students and parents on courses offered under the PW Defence Segment.
- Conduct face-to-face and telephonic counselling sessions to convert walk-ins, leads, and inquiries into admissions.
- Understand student requirements and offer personalized guidance based on career goals.
- Maintain detailed records of student interactions and follow-up activities in the CRM system.
- Meet and exceed weekly/monthly targets related to enrolments and follow-ups.
- Act as a brand representative of PW Defence and maintain a high standard of customer service.
- Support in organizing and conducting academic seminars, webinars, and events.
- Collaborate with the marketing and operations team for lead management and student engagement initiatives.
Requirements
- Bachelor's degree or higher in any discipline (Education or Counselling background preferred).
- 1-3 years of experience in academic counselling, student support, or inside sales (preferably in EdTech or Higher Education).
- Solid interpersonal and communication skills (both English and Hindi).
- Willingness to work from the office (Lucknow).
- Self-motivated, target-oriented, and a team player.