Skills
- Good in communication and interpersonal skills.
- Working understanding of warehouse operations and material flow (receiving, sorting, dispatch, conveyor-based movement, etc.).
- Ability to understand the basic architecture and working principles of automation hardware (conveyors, dispensers, sensors, PLC/control systems) — a purely non-technical background is not sufficient for this role.
- Prior experience in project coordination, implementation, or customer-facing technical roles is preferred, ideally in automation, material handling, or industrial equipment.
- Strong communication and coordination skills to work effectively across customer operations teams, and internal hardware and software development teams.
- Problem-solving mindset with the ability to diagnose operational issues and coordinate timely resolutions.
- Willingness to travel to customer warehouse sites for installation, commissioning, and operational support visits.
- Familiarity with software integration concepts (APIs, data exchange between machines and software systems) is an added advantage.





Role & Responsibilities

Experience required: - 3-4 years
- Coordinate with customers and internal stakeholders to gather and document initial automation requirements (e.g., telescopic conveyor, OCR conveyor, auto dispenser, vending machine, incline conveyor, POS, thermal printer systems).
- Translate customer and warehouse operational requirements into clear technical inputs for the hardware and software development teams.
- Coordinate integration requirements where machines need to interface with different third-party or customer-specific software systems (WMS, ERP, POS, or custom platforms).
- Track project progress across design, development, assembly, and testing stages, ensuring timelines and specifications are met.
- Coordinate in office installation and commissioning activities, liaising between the Ethics technical team and the customer's operations/facility team.
- Observe and monitor da

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