As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is seeking a Technical Content and Solutions Specialist to contribute to its Digital Asset Management (DAM) ecosystem. This role focuses on developing structured, reusable, and machine-consumable content assets that enhance enterprise-wide discoverability and scalability. The position integrates technical writing, structured authoring, and Python-based automation to enable AI-driven content solutions.

The ideal candidate is a hands-on contributor who develops high-quality content and builds automation and integration solutions using Python and up-to-date APIs.

How You Will Make An Impact
- Create and maintain structured technical content using DITA/XML in AEM Guides




- Translate complex technical information into modular, reusable content components
- Apply retrieval-aware authoring practices to improve content discoverability and reuse
- Manage content lifecycle activities including versioning, publishing, archival, and retirement
- Work with AEM Guides and AEM Sites for content authoring, publishing, and lifecycle management.
- Define and maintain metadata, taxonomy, and classification frameworks across DAM systems
- Develop Python-based automation for content processing, validation, and workflow optimization
- Integrate API and LLM-based services to support content tagging, summarization, and retrieval
- Support content ingestion and migration, ensuring structure and metadata alignment.
- Ensure adherence to content governance, standards, and best practices.
- Optimize content and metadata for search, retrieval, and reuse across DAM systems.

The Must Haves
- 5+ years of experience i

📌 Technical Documentation Engineer- Python Automation (Kolkata Metropolitan Area)
🏢 Ciena
📍 Kolkata Metropolitan Area