Job Description: Jewellery Retail Consultant (Male & Female)
Location: Pune, Maharashtra (Prabhat Road)
Department: Retail Operations
Reports To: Business Head
Salary:
Position Summary
We are looking for passionate, well-groomed, customer-focused professionals who can create exceptional luxury shopping experiences.
The ideal candidate should have experience in premium retail, luxury products or lifestyle brands and possess outstanding communication and relationship-building skills.
This role is not just about selling jewelleryit is about helping customers discover products that match their personality, lifestyle and aspirations.
Key Responsibilities
Customer Experience
- Welcome every customer with warmth and professionalism.
- Understand customer needs through consultative selling.
- Build trust and long-term customer relationships.
- Deliver an exceptional luxury shopping experience.
- Assist customers in styling and product selection.
- Explain product features, craftsmanship and brand stories confidently.
- Create memorable customer experiences that encourage repeat visits.
Sales
- Achieve individual and store sales targets.
- Maximize average bill value through effective recommendations.
- Promote cross-selling across all four brands.
- Upsell complementary products wherever appropriate.
- Convert walk-ins into loyal customers.
- Build a personal clientele and maintain regular follow-ups.
Brand Representation
Become the face of the brand by:
- Maintaining impeccable grooming standards.
- Demonstrating confidence and professionalism.
- Living the values of luxury retail.
- Staying updated on current collections and launches.
- Representing each brand with authenticity.