13 Aug
|
WhiteSlips Job Management Consultants
|
Hyderabad
13 Aug
WhiteSlips Job Management Consultants
Hyderabad
- Pipeline governance with Sales/Solutions; forecast ramps, seasonality, attrition, cost-to-serve.
- Run multi-site middle/back-office for Life & Annuities (current business, U/W support, policy admin/servicing, claims, commissions, reconciliation) and Retirement support (recordkeeping ops), plus omnichannel contact center (voice/email/chat/social).
- Proactive risk registers; regulatory readiness; expansion roadmaps and upsell/cross-sell motions.
- Lead RFI/RFP responses; design operating model, SLAs, tech stack, locations, transitions, pricing, risk mitigations.
- Engagement & retention at scale; succession planning; DE&I; performance & rewards architecture.
- Maintain SOC 2, ISO 27001, PCI DSS (payments), ISO 9001/COPC QMS; audit readiness.
📌 Delivery Director (Hyderabad)
🏢 WhiteSlips Job Management Consultants
📍 Hyderabad