Desired Competencies (Technical/Behavioral Competency)

Must-Have

1. Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive)
2. Entra ID (Azure AD), MFA, Conditional Access & SSO
3. Exchange Online Mail Flow & Email Security Management
4. PowerShell Scripting & Automation
5. Microsoft Defender for O365 & Security Compliance
6. Azure AD Connect & Hybrid O365 Management

Positive-to-Have

1. Microsoft Intune / Endpoint Manager
2. Microsoft Purview, DLP & Information Protection
3. O365 Migration & Tenant-to-Tenant Migration Experience
4. Power Platform (Power Apps, Power Automate)
5. Backup Solutions for Microsoft 365
6. Microsoft Certifications (MS-102, SC-300, AZ-104)

Responsibility / Expectations

1 Administer and support Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.

2 Manage mailbox lifecycle activities including provisioning, deprovisioning, shared mailboxes, distribution lists, and licensing.





3 Configure and maintain MFA, Conditional Access, SSO, authentication, and access control policies.

4 Monitor O365 service health and resolve incidents, alerts, availability, and performance issues.

5 Manage mail flow, transport rules, connectors, spam filtering, email security, and message trace activities.

6 Administer Teams, SharePoint, and OneDrive permissions, governance policies, and collaboration services.

7 Support hybrid identity environments, Azure AD Connect synchronization, and integration with on-premises Active Directory.

8 Manage email retention, archiving, compliance, eDiscovery, Data Loss Prevention (DLP), and security policies.

9 Develop PowerShell scripts for automation, reporting, operational efficiency, and platform administration.

📌 Specialist (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai