Salesforce Field Service Lightning (FSL) Developer

Experience: 7 to 12 Years
Location: Pan India

Job Summary

We are seeking an experienced Salesforce Field Service Lightning (FSL) Consultant/Developer with 7-12 years of experience in Salesforce ecosystem, including extensive hands-on expertise in implementing, configuring, and supporting Salesforce Field Service Lightning solutions. The ideal candidate should possess robust knowledge of field service operations, Salesforce platform capabilities, integration frameworks, and mobile workforce management.

Key Responsibilities
- Design, configure, and implement Salesforce Field Service Lightning (FSL) solutions.
- Gather business requirements and translate them into scalable Salesforce solutions.
- Configure Service Territories, Service Resources, Work Types, Work Orders, Scheduling Policies, and Service Appointments.
- Develop custom solutions using Apex, Lightning Components, and Flows as required.
- Integrate Salesforce FSL with ERP, SAP, Oracle, or third-party systems.
- Support dispatching, scheduling optimization, and mobile workforce enablement.




- Collaborate with business stakeholders, architects, and technical teams.
- Perform system testing, UAT support, deployment, and production support.
- Troubleshoot application issues and recommend process improvements.
- Ensure adherence to Salesforce best practices and governance standards.

Required Skills

Salesforce Platform
- Salesforce Service Cloud
- Salesforce Field Service Lightning (FSL)
- Lightning Experience
- Salesforce Mobile App
- Omni-Channel

Configuration & Administration
- Service Territories
- Work Orders
- Service Appointments
- Work Types
- Scheduling Policies
- Maintenance Plans
- Inventory Management
- Dispatcher Console

Development
- Apex
- SOQL/SOSL
- Lightning Web Components (LWC)
- Aura Components
- Visualforce
- Salesforce Flows
- Process Builder

Integration
- REST APIs
- SOAP APIs
- MuleSoft
- Salesforce Connect
- Platform Events
- Midd

📌 Salesforce Field Service Lightning (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai