We are looking for a responsible and detail-oriented Credit Control Executive to manage customer outstanding payments, follow up on receivables, and support the company in maintaining healthy cash flow. The candidate will be responsible for regular payment follow-ups, maintaining accurate records, coordinating with customers and internal teams, and resolving payment-related issues.
Key Responsibilities
- Monitor customer accounts and outstanding balances.
- Follow up with customers for pending payments through calls, emails, and messages.
- Prepare and maintain daily and monthly outstanding reports.
- Track invoice due dates and ensure timely collection of payments.
- Coordinate with the sales, accounts, and operations teams regarding customer payments.
- Identify overdue accounts and take appropriate follow-up actions.
- Maintain accurate records of customer payment commitments.
- Reconcile customer accounts and identify discrepancies.
- Send payment reminders and statements of accounts to customers.
- Escalate long-pending and critical payment issues to management.
- Update collection status regularly in Excel or accounting software.
- Maintain proper documentation related to invoices, payments, and customer correspondence.
- Support the accounts team in resolving billing and payment-related queries.
- Prepare collection reports and provide regular updates to management.
- Ensure professional communication with customers while following up for payments.
- Assist in improving the company's collection process and reducing outstanding receivables.
Required Skills
- Good communication and negotiation skills.
- Basic knowledge of accounting and receivables.
- Good knowledge of MS Excel.
- Solid follow-up and coordination skills.
- Ability to handle multiple customer accounts.
- Good analytical and problem-solving abilities.
- Ability to work independently and meet collection targets.
- Previous experience in credit control, accounts receivable, collections, or finan
📌 Collection Executive (Alandur)
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📍 Alandur
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