Company Description
Radisson Resort Hatgad Saputara is a premium destination resort set amid the scenic Sahyadri hills, offering an immersive blend of nature and contemporary hospitality. The resort caters to leisure travelers, families, corporate groups, and destination wedding guests with well-appointed rooms and suites, pure vegetarian multi-cuisine dining, and expansive lawns and event spaces. Guests enjoy curated experiences, leisure activities, and wellness-focused amenities designed to create memorable stays and celebrations. The team is driven by a commitment to excellence, warm service, and personalized guest experiences. The resort promotes a culture where every stay, event, and interaction contributes to lasting stories and cherished memories.

Role Description
The Front Office Associate is responsible for delivering a welcoming and efficient guest experience at the reception area. This full-time, on-site role is located in Wardha and involves managing guest check-in and check-out processes, handling reservations,



and responding to guest inquiries in a courteous and professional manner. Daily tasks include operating the front desk systems, coordinating with housekeeping and other departments to ensure room readiness, and assisting guests with information about resort services, facilities, and local attractions. The role also requires maintaining accurate records, managing phone calls, and addressing guest concerns promptly to ensure high levels of satisfaction. The Front Office Associate is expected to uphold brand standards, maintain a polished appearance, and contribute to a positive, service-oriented team environment.

Qualifications
- Solid customer service skills, including guest interaction, problem-solving, and a hospitality-focused mindset.
- Proficiency in receptionist duties and front desk operations, such as handling check-in, check-out, and reservations.
- Effective communication skills, both verbal and written, with attention to clarity and

📌 Front Office Associate (Wardha)
🏢 Radisson Resort Hatgad Saputara
📍 Wardha