JOB DESCRIPTION – HOUSEKEEPING SUPERVISOR

Department: Housekeeping
Position: Housekeeping Supervisor
Reports To: Executive Housekeeper / Housekeeping Manager
Location: Hotel
Employment Type: Full time

Job Summary

The Housekeeping Supervisor is responsible for supervising and coordinating the daily operations of the Housekeeping Department, ensuring that guest rooms, public areas, back-of-house areas, and other assigned areas are maintained to the hotel's required standards of cleanliness, hygiene, presentation, and safety.

The position requires strong supervision, discipline, attention to detail, grooming, and the ability to ensure that all housekeeping staff perform their duties efficiently and professionally.

Key Responsibilities1. Daily Housekeeping Operations
- Supervise the daily work of Room Attendants, Public Area Attendants, and other housekeeping staff.
- Allocate rooms and duties to staff according to occupancy and operational requirements.
- Ensure all guest rooms are cleaned, inspected, and released within the required time.




- Conduct regular inspections of guest rooms, corridors, public areas, washrooms, and back-of-house areas.
- Ensure all housekeeping areas meet hotel cleanliness and presentation standards.
- Coordinate room status with the Front Office and update room readiness promptly.

2. Guest Rooms & Public Areas
- Inspect vacant, occupied, checkout, and VIP rooms as per hotel standards.
- Ensure proper cleaning, bed-making, bathroom sanitation, dusting, vacuuming, and replenishment of amenities.
- Monitor cleanliness of lobbies, corridors, staircases, lifts, public washrooms, banquet areas, and other common areas.
- Immediately report maintenance defects, damages, lost items, or unusual observations to the concerned department.

3. Staff Supervision & Discipline
- Ensure all housekeeping employees report for duty on time and in proper uniform.
- Maintain high standards of personal grooming and hygiene among housekeeping staff.
- Monitor a

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