Interview Process: We mainly evaluate your English Fluent communication skills, including Speaking, Reading, and Typing. Interview Rounds:

1. HR Round
2. Training Manager Round
3. Operations Manager Round

Job description: Our Process Associate Trainees (*Proctors*) provide world class customer service client test takers by setting up and facilitating testing sessions to ensure support and integrity in the testing process. The Responsibilities:
- Proctor exams and other tests, virtually; includes "Start-Up", submission, and log-out of a test taker's exam in accordance with each clients exam rules
- Serve as a liaison between Operations staff and test takers to ensure resolution of disconnect issues that may occur during the exam process due to internet connectivity, video, audio, or other technical issues
- Log Active Interventions so they can be reported on at a Company level
- Supervise the investigation of any alleged breach of Disciplinary Regulations for test takers
- Interviewing test takers with required documentation




- Assist test takers to complete prerequisites of the exam Validate and Verify the identity of the test taker
- Supervise the examination for the entire period and document the same in the database.
- Participate in weekly review meetings.
- Report technical issues during the exam to the technical support team
- Provide excellent customer service to test takers and clients by using the business provided customer support tool including chat and email support.

Additional Position Information:
- Work from Office
- Location: Hitech City
- Core Hours: Rotational - Night Shifts
- Core Days Worked: 5 Days
- Shift Schedules/Week off will be defined by the Work Force Management Team as per the business requirement.

Desired Attributes:
- Excellent verbal and written communication (English required)
- Ability to communicate effectively with customers and employees
- Technical aptitude; preferably with proficiency in web-based applications, O365 Applicat

📌 Walk-in || Mega Walkin Drive @ Examity-Hitechcity| 5 Days Work | Free Food (Hyderabad)
🏢 Examity
📍 Hyderabad