1. End-to-End Primary Order Processing
- Manage end-to-end primary order processing from order receipt to successful fulfillment.
- Verify order details, pricing, stock availability, and required documentation before processing.
- Coordinate with internal teams to ensure timely order punching, billing, and dispatch.
- Monitor pending orders and proactively follow up to ensure timely closure.
- Maintain accurate records of primary orders and related documentation.

2. Distributor Coordination & Management
- Coordinate regularly with distributors for order processing, stock requirements, payment-related information, and operational queries.
- Ensure timely communication with distributors regarding order status, dispatches, claims, and other requirements.
- Resolve distributor queries by coordinating with the concerned internal departments.
- Maintain effective distributor relationships and ensure smooth day-to-day operations.

3. Warehouse Coordination & Dispatch Tracking
- Coordinate with warehouse teams for order processing, material availability, billing, and dispatch.




- Track dispatch status and ensure timely movement of material to distributors.
- Follow up on pending and delayed dispatches and communicate the status to the concerned teams/distributors.
- Maintain proper dispatch records and ensure timely confirmation of material delivery.

4. Claim Management
- Manage distributor claims from receipt to final resolution.
- Coordinate with distributors for submission of complete claim documents and supporting details.
- Verify claim documents, invoices, supporting proofs, and eligibility as per company policies.
- Coordinate with internal teams for claim verification, approval, processing, and closure.
- Maintain proper claim records and monitor pending claims to ensure timely resolution.

5. Claim Coordination & Documentation
- Ensure accurate documentation and systematic record-keeping for all distributor claims.
- Identify discrepancies or missing information a

📌 Senior Executive – Order Management (Fort)
🏢 Ccigmaa Lifestyles
📍 Fort