Intelo is a transformation partner building AI agents that drive efficiency, accuracy, and growth across retail businesses. We solve critical supply chain and merchandising workflows using purpose-built AI technology.
We operate at the intersection of AI, data, and retail operations — translating complex data into outcomes that move businesses forward.
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Role Overview
We are looking for a Senior Implementation Associate to own end-to-end delivery for a portfolio of enterprise retail clients. This is not a project coordination role. It is a high-accountability delivery role that combines client relationship ownership, technical depth in retail data and AI systems, and operational discipline.
You will be the primary face of Intelo for your clients — owning timelines, communications, and delivery quality.
You will work closely with our engineering, data, and product teams to configure, test, and launch AI agents that drive measurable business impact. In time, you will contribute to the processes and playbooks that make the entire team faster and more scalable.
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What We Expect from Every Person at Intelo
This is part of our operating philosophy.
Here to Make a Difference
- Challenges the status quo
- Experiments boldly
- Adapts when the ground shifts
Open by Default
- Raises concerns early
- Shares knowledge transparently
Owns It
- Takes initiative
- Follows process even when it is hard
- Makes decisions with context — not escalation
Product Over Tickets
- Thinks from the customer backwards
- Fights unnecessary complexity
- Automates repetitive work
Always Learning
- Seeks deep understanding
- Uses AI as leverage to improve thinking and output
- Continuously upgrades technical and product judgment