We are looking for a highly skilled and experienced TELEPHONE OPERATOR to join our team at Devadoss Multispeciality Hospital. The ideal candidate should have excellent communication skills and be able to work efficiently in a fast-paced setting.
Roles and Responsibility
- Handle inbound and outbound calls professionally.
- Provide exceptional customer service to patients and visitors.
- Manage and maintain accurate records of calls and messages.
- Troubleshoot technical issues with the phone system.
- Collaborate with other departments to ensure seamless communication.
- Maintain confidentiality and handle sensitive information with discretion.
Job Requirements
- Any graduate degree is required.
- Excellent communication and interpersonal skills are essential.
- Ability to work well under pressure and meet deadlines.
- Strong problem-solving and analytical skills are necessary.
- Proficiency in using phone systems and software applications is expected.
- Ability to work independently and as part of a team.
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