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Job Title
Principal, Technical Project Management
About Your Role
As a Jira Engineer/PMO Lead, you will lead the design, administration, and optimization of Jira-based delivery workflows that support program governance, execution visibility, and operational consistency. You will work with technology, product, program management office (PMO), and business stakeholders to improve planning, reporting, and process automation. Your work will help strengthen delivery governance, improve cross-functional transparency, and enable scalable execution across complex programs.
What You'll Do
- Lead the configuration, administration, and ongoing optimization of Jira to support project delivery, portfolio governance, and program management office processes.
- Design and maintain workflows, issue types, screens, permissions, automations, dashboards, and reporting structures aligned to delivery and governance requirements.
- Partner with PMO, engineering, product, and business teams to translate program and reporting needs into scalable Jira and process solutions.
- Define and implement standards for Jira usage, data quality, governance, and workflow consistency across teams and programs.
- Develop and maintain reporting frameworks, dashboards, and metrics that provide actionable visibility into delivery health, risks, dependencies, and program performance.
- Support process improvement initiatives by identifying manual activities, streamlining workflows, and implementing
📌 Principal, Technical Project Management (Mumbai)
🏢 Fiserv
📍 Mumbai