We are seeking an experienced and results-driven Sales Manager to drive strategic account growth and customer success in Africa Region. The ideal candidate will combine enterprise sales acumen with account management expertise, owning end-to-end client relationships from lead generation and acquisition to delivery oversight, renewals, and expansion.

This individual will act as a trusted advisor to clients, ensuring satisfaction, retention, and value realization, while achieving revenue growth and account profitability targets.

Job Responsibilities:

Business Development Sales
- Identify, qualify, and convert current business opportunities for Nucleusproducts and services (e.g., FinnOne Neo, FinnAxia, IT Services).
- Generate and manage a robust pipeline of Sales Qualified Leads (SQLs) to meet revenue targets (USD 2M annual target or as defined).
- Execute the complete sales cycle lead generation, qualification, pitch, proposal, negotiation, and closure.
- Collaborate with Marketing for campaigns, events, ABM initiatives, and lead generation activities.




- Develop customized value propositions, presentations, and proposals aligned with client needs.
- Analyze regional markets, competition, and trends to formulate and execute sales strategies.

Account Management Customer Success
- Own the end-to-end customer relationship ensuring satisfaction, retention, and engagement.
- Drive Voice of Customer (VOC), NPS improvements, and proactive management of at-risk (RED) accounts.
- Manage renewals, upselling, and cross-selling opportunities.
- Plan and lead customer engagement activities, such as events, meetups, and milestone celebrations.
- Ensure seamless onboarding of new clients and transition to delivery teams.
- Act as a single point of contact between customer stakeholders and internal delivery teams.

Account Strategy Growth
- Develop and execute account growth plans aligned with customer and organizational goals.
- Drive account retention and risk mitigation ini

📌 Senior Manager Sales (Noida)
🏢 Nucleus Software Exports
📍 Noida