Club House Manager
- Ensuring that all the facilities and activities pertaining to club house operates and runs smoothly and to its optimum efficiency level.
- Responsible for up-keep of the club house.
- Issue job cards for Club House staff.
- Interacting courteously with residents on call, email or face to face communication.
- Co-ordinate with property manager & residents for arranging events at the club house.
- Ensures that the complaints are logged to the complaint management record book regularly.
- Adherence and maintenance of feedback and complaints resolution procedures.
- Closely working with the Property Manager / Engineers / maintenance staff to close the complaints/maintenance work at the premises within the defined TAT.
- Ensure club house management as per rules and regulations defined for the premises.
- Ensure the upkeep of the clubhouse and amenities are maintained.

Role

Key Accountabilities
- Manage entire Club facilities including spaces like indoor games room, swimming pool, tennis court, banquets etc.
- Independent responsibility to manage housekeeping,



security and maintenance of equipment for the Club.
- Operational Accountabilities.
- Manage Club operations independently with support staff and deliver excellent experience to guests and residents
- Maintain all amenities in top quality
- Minimize breakdowns with help of preventive checking and timely servicing of equipments.
- Implement best practices and SOP for operating of equipments by Club staff.
- Provide feedback on customer queries and update customers promptly.
- Manage booking of facilities effectively by confirming with customers availability and requite charges collected before the use
- Issue receipt for payment collected.
- Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
- Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.

MIS and Reporting
- MIS generati

📌 Club House Manager (Lonavla)
🏢 Paradise Lifespaces
📍 Lonavla