Job Summary

The
General Manager – Operations
will be responsible for leading and overseeing end-to-end operational delivery of engineering services across client sites, including
production equipment maintenance, utilities management, and technical facility services
. The role ensures high service reliability, safety compliance, cost efficiency, and client satisfaction while driving operational excellence and continuous improvement.

Key Responsibilities

1. Operations Management
- Lead and manage
multi-site engineering operations
covering production equipment maintenance, utilities, and facility engineering services.
- Ensure
maximum uptime, reliability, and efficiency of production equipment and plant utilities
.
- Develop and implement
preventive and predictive maintenance programs
.
- Monitor operational performance through
KPIs, SLAs, and service level metrics
.
- Drive operational excellence through
standard operating procedures (SOPs)
and best practices.

2. Client Relationship Management
- Act as the
primary operational interface with key clients
.
- Conduct regular




client review meetings and performance reporting
.
- Ensure delivery in line with
contractual obligations and service level agreements
.
- Identify opportunities for
service expansion and value-added solutions
.

3. Maintenance & Engineering Services

Oversee operations related to:
- Production equipment maintenance
(mechanical, electrical, instrumentation).
- Utilities management
including HVAC, compressors, boilers, chillers, water treatment, power systems, and DG systems.
- Facility technical services
including electrical distribution, BMS, and critical infrastructure.
- Implementation of
CMMS/EAM systems
for maintenance planning and reporting.

4. Team Leadership & Workforce Management
- Lead large teams of
engineers, supervisors, and technicians
across multiple locations.
- Develop
skill development and technical training programs
.
- Ensure proper
manpower planning, deployment, and product

📌 GM - Operation (Maintenance Services) (Hosur)
🏢 Leadec
📍 Hosur