Experience Required: Minimum 1 Year (Real Estate Industry Preferred)Employment Type: Full-TimeKey Responsibilities:
- Handle Customer Relationship Management (CRM) activities for real estate clients.
- Manage KYC document collection, verification, and compliance as per company & regulatory norms.
- Maintain and update customer database, agreements, and records accurately.
- Coordinate with sales, finance, and legal teams to ensure smooth customer onboarding & documentation.
- Resolve client queries related to documentation, payment schedules, and project updates.
- Assist in post-sales customer service, ensuring a seamless client experience.
- Generate regular reports on CRM activities, client status, and compliance updates.
Desired Candidate Profile:
- Minimum 1 year of experience in Real Estate CRM / Customer Service / Documentation.
- Strong knowledge of KYC process,
RERA compliance, and customer data handling.
- Excellent communication & interpersonal skills.
- Proficiency in MS Office, CRM software, and basic Excel reporting.
- Detail-oriented, organized, and able to handle multiple clients simultaneously.
Qualification:
- Graduate in Any Stream (Commerce/Management preferred).
- Additional certification in CRM / Real Estate / Compliance will be an advantage.
Perks & Advantages:
- Competitive Salary + Incentives
- Career growth opportunities in a leading real estate company
- Exposure to premium projects and reputed developers
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 CRM Manager (Lucknow)
🏢 MOZART REALTY
📍 Lucknow
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