About Us Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, were combining creative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, youll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex. Overview

We are seeking a seasoned HCM and US Payroll operations expert with strong process engineering skills to lead and collaborate process design, optimization, automation, and continuous improvement initiatives across end-to-end Paychex products and service workflows. This role requires a senior practitioner who deeply understands the entire HCM lifecycle in the US,



right from sales implementation to payroll servicing calculations to tax filing and other comprehensive workflows associated to upstream/downstream. The ideal candidate must have hands-on strategist and problem-solver capabilities, able to map out processes, diagnose breakdowns, design scalable solutions, and lead efficiency, accuracy, and customer experience (CX) enhancements across multiple shared-services functions within the organization working with the various stakeholders.

Responsibilities
- Process Optimization Workflow re-engineering
- Analyze and redesign end-to-end workflows across functions like Implementation, Payroll Processing, Tax, Time Attendance, etc.
- Create standardized, scalable, auditable processes across multi-client environments.
- Reduce complexity, eliminate nonvalue-added activities, and streamline hand-offs.
- Build process maps, SOPs, and control inventories across different functions.
- Drive Lean-based improvemen

📌 Global Services Supervisor 1 HCM (Bengaluru)
🏢 Paychex It Solutions
📍 Bengaluru