We are looking for a disciplined, organised and proactive Office Administrator who can effectively coordinate between our corporate office, accounts, CRM, ERP and manufacturing unit.
The ideal candidate will be responsible for ensuring smooth day-to-day communication, task follow-up, documentation and coordination between different departments and will act as an important bridge between the office and our furniture manufacturing facility.
Key Responsibilities
- Coordinate day-to-day activities between the office and manufacturing unit.
- Maintain regular communication with production, accounts, CRM, purchase, dispatch and administration teams.
- Allocate and follow up on tasks assigned to different departments and team members.
- Ensure that assigned tasks are completed within the required timelines.
- Maintain and update ERP systems with accurate and timely information.
- Coordinate with the accounts team for invoices, payments, documentation and routine financial information.
- Maintain and update CRM records, customer information and follow-ups.
- Maintain operational records, reports, registers and documentation using Google Sheets and Google Workspace.
- Track production-related updates, dispatches, pending requirements and important deadlines.
- Coordinate meetings, calls, site visits and internal communications.
- Use Google Maps for locations, route planning, site coordination and delivery-related requirements.
- Prepare daily/weekly status reports for management.
- Follow up with department heads and ensure accountability for pending tasks.
- Identify delays, gaps or communication issues and escalate them to management promptly.
- Maintain discipline and proper documentation across administrative processes.
- Assist management in im