Job Overview:

Assist with the overall Safety system implementation, support, configuration, and migration related activities. Responsible for providing this service to clients either as a support function to the client project groups or as stand- alone business. Responsible for providing all clients, both internal and external, with the appropriate quality of service in a safe and cost-effective manner.

Summary of Responsibilities:
- PV systems expert responsible for leveraging a solid combination of business and technical knowledge.
- Conduct project specific configurations in Safety systems.
- Maintain and document system configuration based on initial requirements and any subsequent changes.
- Evaluate proposed project ideas /software changes through technical impact analysis and estimated business value to contribute to decision-making.
- Develop and document standard and ad hoc reports from the safety systems.
- Support and educate end users and sponsors, if applicable.
- Collaborate with training team in development of safety system specific training Module.




- Initiate discussions with business stakeholders to understand business requirements, document user requirements and ensure requirements are delivered on time and in collaboration with Tech partner.
- Provide overall guidance and strategize use of standard safety systems front-end reporting including use of advanced conditions and Standard MedDRA Queries (SMQ).
- Conduct routine and ad hoc data extraction (i.e., PSURs, DSURs, 6-monthly listings).
- Actively participate in all data migration activities and documentation related to migration.
- Support with change management and training of the systems, as needed.
- Expertise in Ticket management, issue resolution and escalating system issues where applicable.
- Respond to mailbox queries.
- Vendor management.
- Train team members on technical and functional aspects.
- Completing work assignments to the highest quality standards, adhering to relevant SOP

📌 Safety Systems Specialist II, PSS (Bengaluru)
🏢 Fortrea Development India
📍 Bengaluru