We are looking for a highly skilled and experienced Inbound Executive to join our team. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.
Roles and Responsibility
- Handle inbound customer calls and respond to their queries professionally.
- Provide excellent customer service and ensure satisfaction.
- Manage and resolve customer complaints courteously and efficiently.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell or cross-sell products or services.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a team workplace and collaborate with colleagues.
- Strong problem-solving and analytical skills.
- Adaptability to changing situations and priorities.
- Proficient in using computer systems and software applications.
- Ability to learn and retain knowledge of products, services, and processes.
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📌 Inbound Executive (Pune)
🏢 Frido
📍 Pune
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