13 Aug
|
Aramex International L. L. C.
|
Sausar
13 Aug
Aramex International L. L. C.
Sausar
Posting Start Date: 8/10/26
Purpose of the Job
To manage and coordinate end-to-end Sea Freight shipments, ensuring timely and efficient execution while maintaining high standards of customer service and compliance with local and international regulations. Coordinate effectively with customers, shipping lines, agents, service providers, and internal stakeholders to ensure smooth shipment handling, accurate documentation, and timely updates throughout the shipment cycle.
Job Description
- Handle end-to-end Sea Freight shipments from origin to destination, ensuring timely and smooth execution.
- Coordinate with customers, shipping lines, agents, service providers, and internal teams throughout the shipment cycle.
- Handle Sea Freight enquiries, quotations, bookings, and operational requirements.
- Ensure all required shipping documents are accurate, complete, and processed on time.
- Monitor shipment milestones and proactively follow up on delays, exceptions, or operational issues.
- Keep customers regularly updated on shipment status and provide timely support for their enquiries.
- Coordinate with Sales and Pricing teams on quotations and customer requirements.
- Obtain and compare competitive rates from shipping lines, agents, and service providers.
- Support customers with claims, shipment delays, documentation issues, and other operational concerns.
- Ensure accurate and timely shipment and milestone updates in CargoWise.
- Follow up on job costing, invoicing, and closure of completed shipments.
- Maintain accurate operational reports and shipment records.
- Ensure compliance with company procedures and applicable local and international Sea Freight regulations.
- Maintain robust working relationships with customers, shipping lines, agents, and internal stakeholders.
- Support continuous improvement of operational efficiency, service quality, and customer satisfaction.
Job Requirements - Experience and Education
- Bachelor’s degree in Business Administration, Log
📌 Sea Freight Operations Team Member (Sausar)
🏢 Aramex International L. L. C.
📍 Sausar