Role Purpose:To lead floor operations and ensure excellent guest service throughout every shift.
Key Responsibilities:• Lead Guest Experience Executives and Runners• Manage service flow• Handle guest concerns• Coordinate with kitchen• Ensure SOP compliance
KPIs• Order Accuracy• Service Quality• Guest Feedback• Team Coordination
Qualifications
- 2+ years' supervisory experience in restaurants/hotels (QSR or South Indian cuisine preferred).
- Strong leadership to guide and motivate service staff.
- Excellent communication and guest relationship skills.
- Knowledge of POS, billing, food safety, and hygiene.
- Calm, detail-oriented, and dependable under pressure.
Pay: Up to ₹25,000.00 per month
Perks:
- Paid sick time
- Paid time off
- Provident Fund