Role & responsibilities
- Guest Relations: Welcome, greet, and direct visitors, clients, or patients to the appropriate department with a professional attitude.
- Call Management: Answer, screen, and forward incoming phone calls while taking accurate messages or routing inquiries.
- Front Desk Operations: Manage the inward/outward courier services, maintain visitor logs, and organize incoming mail.
- Admin Support: Schedule appointments, manage meeting room bookings, and coordinate basic office supplies and inventory.
- Communication: Exceptional verbal and written communication skills in English and [Local Language, e.g., Hindi/Telugu].
- Technical Skills: Basic knowledge of MS Office (Word, Excel, Outlook) and internet browsing.
- Personality: Qualified appearance, polite telephone etiquette, and strong multitasking abilities. [1, 2, 3, 4, 5]