This role combines pre-sales support responsibilities with hands-on expertise in the design, testing, and support of the client solution, with a focus on master data governance (MDG). The Senior Consultant will be client-facing, technically proficient, and able to contribute to both solution delivery and the expansion of our presence in the global market.
Key Responsibilities
Business Development
- Lead retail projects for implementation
- Build and maintain robust relationships with SAP customers, partners, and prospects.
- Support pre-sales activities, including demos, proof of concepts, and solution presentations.
Solution Design & Testing
- Lead the design, configuration, and testing of the client solution for enterprise clients, especially in the retail space.
- Translate business requirements into functional and technical specifications.
- Ensure solutions adhere to best practices in master data governance.
Issue Resolution & Support
- Troubleshoot and resolve issues related to the design, implementation, and performance of the client solution.
- Provide timely support and guidance to clients post-implementation.
- Collaborate with internal product and engineering teams to escalate and resolve complex issues.
Documentation & Delivery Process
- Develop and maintain high-quality documentation of solution designs, configurations, testing, and support processes.
- Contribute to continuous improvement of delivery methodologies and governance frameworks.
- Share knowledge and mentor junior consultants as required.
Qualifications & Experience
- Proven experience (3 years +) in the SAP retail functional area is a must.
- Experience with SAP Master Data Governance (MDG) or related master data management solutions, would be advantageous.
- Strong understanding of data governance principles, workflows, and integration within SAP landscapes.
- Experience in client-facing roles with a balance of business development and delivery responsibilities.
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