Job Title: Senior executive ( Customer Support)
Location: (Work from Home)
Work Schedule: WFH -5 days a week Saturday working as and when required
Role Overview
We are hiring a sharp, detail-driven Profile Verification Executive to validate and update user
profiles registered on our platform. This role is outbound-calling heavy and suits someone who is
comfortable with volume, accuracy, and structured processes.
Key Responsibilities
• Make 180- 200 outbound calls daily to registered users
• Verify and update profile information including employment, role, and experience
• Ensure accuracy and completeness of data captured during calls
• Follow defined verification guidelines and quality standards
• Maintain proper documentation and system updates
• Communicate clearly and professionally with users
• Learn process nuances quickly and adapt to changes
• Support customer profile-related queries as required
Eligibility & Requirements
• Any graduate or equivalent qualification preferred
• Prior cold calling experience is mandatory
• Recruitment or staffing experience is an added advantage
• Robust verbal communication skills in English
• High attention to detail with logical thinking ability
• Fast learner with a positive, adaptable mindset
• Comfortable working in a target-driven environment