Timing - 6.30 PM - 3.30 AM IST 9:30 PM - 6:30 AM IST;
Mode of Work - Hybrid (3 days Office/2 days Home)
This position is responsible for administering Clean Earth s credit card programs, analyzing reports, and supporting field employees requests. Successful candidates will possess good verbal and written communication skills and will be detail-oriented. The candidate must also be proficient in Excel, basic data analysis, and PowerPoint. The person must provide a pleasant customer experience promptly for the internal customers. The person will provide such support in the US Pacific Standard Time and will have a backup to cover other time zones.
Primary Responsibilities:
Credit Card Programs:
- Managing day-to-day administration of Clean Earth s Travel and Entertainment Cards and Purchasing Cards and Clean Earth s Driver Expense and Fuel Cards
- Issuance of new cards
- Termination of cards for exiting employees or employees that transfer to other roles where no card is required
- Monitoring past-due accounts and coordinating collection activities
- Updating profiles as necessary
- Performing administrative updates to cards to ensure clean data
- Run and review reports for abnormal or unauthorized spending
- Perform analytical work on various reports
- Create payment reports for cards as required
- Manage the Clean Earth credit card e-mail inbox and tickets
- Work with various departments to collect data, contracts, and other documents
- Escalate issues, concerns, abnormal/unauthorized spending, etc., as necessary Qualifications
- The candidate must have a bachelor s degree with a minimum of 2-5 years of experience in a similar role with a medium- to large skilled organization. Preference will be given to candidates who can demonstrate experience in customer service.
- Excellent verbal and written communication skills and fluency in English are essential.
- Basic computer skills in Google tools, Concur, SAP, accounting software, and databases.
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