Hospital/Clinic Admin – Digital Operations Executive
We are looking for a responsible and computer-savvy Hospital/Clinic Admin Executive to manage the day-to-day digital and administrative work of our clinic.
Key Responsibilities:
- Patient data entry and registration in the clinic management system
- Maintain and update digital patient records
- Prescription scanning and digital record management
- Manage appointments and appointment reminders
- Handle WhatsApp Business and online patient communication
- Maintain and update Excel sheets and records
- Manage online patient enquiries and communications
- Supervise and coordinate the clinic's social media activities while working alongside our separate Social Media Manager
- Manage clinic computers, printers, scanners and basic IT requirements
- Coordinate with clinic software/IT vendors whenever required
- Manage digital files, documents, data backup and access
- Prepare basic daily/weekly digital reports
- Ensure accurate and timely data entry while maintaining patient confidentiality
- Handle other day-to-day online and digital clinic management tasks as required
Candidate Requirements:
- Good computer knowledge and typing skills
- Comfortable with MS Excel/Google Sheets
- Good knowledge of WhatsApp Business and online communication
- Experience with hospital/clinic management software is preferred
- Ability to scan, organise and maintain digital documents
- Good communication and organisational skills
- Responsible, punctual and detail-oriented
- Ability to learn new software and digital systems quickly
- Previous experience in a hospital, clinic, diagnostic centre or healthcare setup is preferred
Significant: This is primarily a digital operations and administration role.