Job title: SALES & ONBOARDING EXECUTIVE
Department: Operations
Sub-department: n/a
Reporting line: Sales & Onboarding Supervisor / City Fleet Manager
About Moove
Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector. About the Role the Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform.



This role demands strong communication, relationship-building, and project management skills to effectively bring recent clients into the Moove ecosystem while maintaining high satisfaction levels.

What youll be doing
- Deliver 100% satisfaction, in-person support to our drivers.
Walk drivers through onboarding and all of the tools to be successful
Help brand the Moove name and get drivers excited
Stay on top of Moove policies and procedures
Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards.
Welcome and greet customers delightfully.
accurately describe Moove’s product features and benefits to drivers.
Ensure all onboarded drivers are transferred to the Moove Fleet account.
Resolve driver related issues.
Work with the City Fleet Manager in building harmonious relations between drivers.
Build driver funnel dashboard for new driver acquisition across various ch

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