Personal Loan Tele caller (Vikaspuri)

Personal Loan Tele caller (Vikaspuri)

13 Aug
|
Capitalbox Advisory and Management Services Private
|
Vikaspuri

13 Aug

Capitalbox Advisory and Management Services Private

Vikaspuri

Pay: ₹15,000.00-₹25,000.00 per month

Job Description:

Tele-Sales Executive – Customer Success & Loan Support
Location: FA house Ist Floor Vikas Puri A - Block Near Pillar No 615
Employment Type:Full-Time
Salary: ₹15,000 – ₹25,000 Per Month + Attractive Incentives

Experience: Freshers – 1 Years

About The Role
- We're Looking For Energetic, Customer-Focused, And Goal-Oriented Individuals To Join Our Growing Team As Tele-Sales Executives.
- In This Role, You'll Be The Key Point Of Contact For Customers Throughout Their Loan Application Journey.
- You'll Help Customers Understand Loan Products, Complete Applications, Resolve Queries, And Ensure A Smooth Experience From Application To Disbursement.
- If You Enjoy Interacting With People, Building Relationships, And Growing Your Career In The Financial Services Industry, We'd Love To Hear From You.

Key Responsibilities
- Contact Customers And Explain Loan Products, Eligibility Criteria, And Documentation Requirements.
- Guide Customers through the Loan Application Process.




- Follow Up With Customers Regarding Pending Documents And Application Status.
- Resolve Customer Queries And Provide Timely Updates.
- Coordinate With Sales, Credit, And Operations Teams For Smooth Loan Processing.
- Maintain Accurate Customer Records And Interactions In CRM/Software Systems.
- Build Strong Customer Relationships And Deliver An Excellent Customer Experience.
- Handle Customer Concerns Professionally And Ensure Prompt Resolution.
- Achieve Daily Follow-Up Targets And Maintain High Customer Satisfaction Levels.

Required Skills
- Excellent Communication Skills In Hindi And English.
- Strong Customer Service And Relationship Management Abilities.
- Valuable Follow-Up, Coordination, And Interpersonal Skills.
- Basic Computer Knowledge Including MS Office, Email, And CRM Systems.
- Ability To Multitask And Work In A Target-Oriented Environment.
- Positive Attitude, Confidence, And Problem-Solving Mindset.
- Strong Listening And Convincing

📌 Personal Loan Tele caller (Vikaspuri)
🏢 Capitalbox Advisory and Management Services Private
📍 Vikaspuri

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